UB202 - Back to Basics


As a fresh graduate seeking his first job, I was truly inspired by a quote from Ralph Waldo Emerson: “Don’t follow where the path may lead. Instead, go where there is no path and leave a trail.”

I decided to list out my preferences such as having a decent salary, reasonable workload and the flexibility to occasionally not work on weekdays. Naturally, my de-facto decision is to work in the call center industry. Till this day, I’m still working as a customer representative in a credit card company.

Although this job satisfies my initial aspirations, dealing with stressed out customers and attending graveyard shifts is also a requirement. Luckily, I have my ol’ trusty headset, Accutone’s UB202.

It’s nothing fancy since this is the entry-level model. Yet it never fails to impress me in how it gets the job done with its plug-and-play USB connector. In addition, the durable, lightweight design helps reduce the stress accompanying hours of usage. Having stereo sound and the option to listen to music whilst handling inquiries is truly a sweet bonus!

Although being a call center agent is not glamorous, yet this job has ultimately taught me one thing. A little positivity does go a long way! As Winston Churchill say “Attitude is a little thing that makes a big difference!”

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